Your privacy matters to us. This Privacy Policy explains how odds nba collects, uses, stores, and protects the personal information of players in the Philippines. By using our platform, you agree to the practices described here.
When you register and use the odds nba platform, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience. This includes your full name, date of birth, email address, mobile number, and a valid Philippine government-issued identification document for KYC verification purposes. We also collect financial information such as your GCash or Maya account details and Philippine bank information when you make deposits or request withdrawals. During your use of the platform, we automatically collect technical data including your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve overall performance for players across the Philippines. We do not collect sensitive personal information beyond what is strictly required for account verification, payment processing, and regulatory compliance.
The personal information we collect is used exclusively to operate, maintain, and improve the odds nba platform for players in the Philippines. Your registration details are used to create and manage your account, verify your identity, and ensure that only eligible players aged 21 and above can access the platform. Financial information is used solely to process your deposits and withdrawals through supported local payment channels, and to comply with anti-money laundering obligations under applicable Philippine law. Technical and session data is used to monitor platform security, investigate potential fraud or abuse, and optimise the mobile and desktop experience for our users. We may also use your contact information to send you important account notifications, security alerts, and updates about changes to our terms or policies — we do not send unsolicited promotional messages without your consent. All data processing activities are carried out in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission of the Philippines.
odds nba does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when required to do so by law, court order, or in response to a lawful request from a government body. In the event that odds nba undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will notify you of any such transfer through a prominent notice on the platform or via your registered email address. At no point will your personal information be shared with third parties for purposes beyond those described in this Privacy Policy.
We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Account records, transaction histories, and KYC verification documents are typically retained for a minimum of five years following account closure, in compliance with anti-money laundering regulations and PAGCOR licensing requirements. Technical logs and session data are retained for a shorter period, generally not exceeding twelve months, unless a longer retention period is required for an ongoing investigation or legal proceeding. Once the applicable retention period has expired and there is no legal basis for continued storage, your personal data will be securely deleted or anonymised in a manner that prevents re-identification. If you request the closure of your account, we will process your request promptly and inform you of the specific retention periods that apply to your data under Philippine law. You may contact our support team at [email protected] for any queries regarding how long specific categories of your data are held.
odds nba implements industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using Transport Layer Security (TLS) protocols, ensuring that your account credentials and financial details are protected during every session. Our servers are hosted in secure data centres with restricted physical and logical access controls, and we conduct regular security audits and vulnerability assessments to identify and address potential risks. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their job functions, and all staff handling personal data are trained on data privacy obligations under Philippine law. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected users within the timeframes prescribed by the Data Privacy Act of 2012. We strongly encourage you to use a strong, unique password for your odds nba account and to enable any available account security features to further protect your information.
As a data subject under the Data Privacy Act of 2012, you have specific rights with respect to your personal information held by odds nba. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data in your account. You also have the right to object to the processing of your personal data in certain circumstances, and the right to erasure or blocking of your data where processing is no longer necessary or lawful. To exercise any of these rights, you may submit a written request to our Data Protection Officer at [email protected], clearly stating the right you wish to exercise and providing sufficient information to verify your identity. We will respond to all valid requests within a reasonable timeframe and in accordance with the requirements of the National Privacy Commission. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint directly with the National Privacy Commission of the Philippines.
We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law and regulatory requirements. When we make material changes to this policy, we will update the effective date displayed at the top of this page and, where appropriate, notify registered users via their registered email address or through a prominent notice on the platform. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Your continued use of the odds nba platform following the posting of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this policy, you should stop using the platform and may request account closure as described in our Terms and Conditions. All previous versions of this Privacy Policy are superseded by the most recently published version.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by odds nba, please do not hesitate to get in touch with our Data Protection Officer. We are committed to addressing all privacy-related enquiries promptly and transparently, in accordance with our obligations under the Data Privacy Act of 2012. You can reach our support and data privacy team by email at [email protected] — please include "Privacy Enquiry" in the subject line so that your message is directed to the appropriate team member. For general platform questions and account assistance, you may also visit our FAQ page which covers a wide range of common topics. We aim to respond to all privacy-related requests within fifteen business days of receipt, and will keep you informed of the progress of your request throughout the process.
Your data is safe with us. Explore the platform, check our FAQ for quick answers, or head to Responsible Gaming to learn about the tools we offer Philippine players.